2. Q: Are you a factory or trading company?
A: We have joint venture factory in the most famous marble carvings town QY, HEBEI province in the north of China. We also source from other factories to guarantee our competitive prices and products variety.
2. Q: How do I know your quality?
A: High solution detailed photos and you are welcome to check the quality by yourself or your agent.
3. Q: If I need small quantity say one or two pieces, is this ok?
A: It is ok. We could deliver it to you by LCL container or air shipment.
4. Q: Is this kind of product made from natural stone?
A: Yes, all these carvings are made from natural stone and by hand carved.
5. Q: How about the delivery date?
A: If the quantity is small, the delivery date will be about 15-20days. If the quantity is big, the delivery date will be around 30-40days.
6. Q: what if the carvings broken during transportation?
A: All of our products are insurance. Our after-sale service team will sort the reasons and will be sure you will be properly compensated!
7. Q: Can you make products from our design?
A: YES. We could make the products from your own design.
8. Q: How do I make payment?
A: We receive paypal, western union and directly bank transfer to our company account. If these are all unavailable, we will issue you a paypal invoice and you simply pay by credit card.
2. To do our best to meet and exceed customer’s expectation:
Strictly quality control, on-time delivery and prompt responsiveness to customers’ requirements.
2. Follow up and feed back tightly during production process
3. Provide real pictures of the ordered products.
4. Provide free samples for trial sale.
5. Customized designs, colors, sizes and logos are welcome
6. Price term and payment are negotiable.